• Access to our staff of experienced management, technology and implementation professionals with extensive expertise in all areas of an orthodontic practice. With over 150 years of collective experience, we can help solve any practice related problem. 
  • Support for servers, workstations, routers, remote offices, printing services, data back-up and restoration, and associated hardware
  • Integration of management systems for OrthoTrac, Dolphin, Ortho 2 Viewpoint, and Cloud 9 with associated  Dolphin Imaging, Aquarium and Kodak Orthotrac Imaging
  • Support for associated technologies: 2D and 3D digital X-ray bridge support/cone beam, Televox products, Sesame products, Invisalign, OrthoCad, Sure Smile and Microsoft Business Applications
  • Application upgrade assistance: Manage midversion upgrades for OrthoTrac, Dolphin and Ortho 2 Viewpoint management software
  • Remote support and coaching
  • Monthly server monitoring and unattended support
    • Back-up confirmation
    • Hard drive space analysis
    • Database monitoring for growth/expansion
    • Performance monitoring
  • Off-site encrypted data back-up, restore and monitoring
  • FTP access and storage on www.impact360ftp.com
  • Support lines open Monday through Thursday from 8:00 AM until 5:30 PM EST and on Friday from 8:30 AM until 12:30 PM EST. After hours Emergency Support available (additional fee may apply).
Smart Start New Grad Program
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