- Access to our staff of experienced management, technology and implementation professionals with extensive expertise in all areas of an orthodontic practice. With over 150 years of collective experience, we can help solve any practice related problem.
- Support for servers, workstations, routers, remote offices, printing services, data back-up and restoration, and associated hardware
- Integration of management systems for OrthoTrac, Dolphin, Ortho 2 Viewpoint, and Cloud 9 with associated Dolphin Imaging, Aquarium and Kodak Orthotrac Imaging
- Support for associated technologies: 2D and 3D digital X-ray bridge support/cone beam, Televox products, Sesame products, Invisalign, OrthoCad, Sure Smile and Microsoft Business Applications
- Application upgrade assistance: Manage midversion upgrades for OrthoTrac, Dolphin and Ortho 2 Viewpoint management software
- Remote support and coaching
- Monthly server monitoring and unattended support
- Back-up confirmation
- Hard drive space analysis
- Database monitoring for growth/expansion
- Performance monitoring
- Off-site encrypted data back-up, restore and monitoring
- FTP access and storage on www.impact360ftp.com
- Support lines open Monday through Thursday from 8:00 AM until 5:30 PM EST and on Friday from 8:30 AM until 12:30 PM EST. After hours Emergency Support available (additional fee may apply).
Smart Start New Grad Program
360Technology
360Consulting
360Technology
- Annual technology maintenance and system optimization visits to your practice
- Technology plan development and implementation: We can help you develop a three, five and ten year technology plan that will increase the longevity of your technology investment, thus increasing your ROI
- Technology consulting services: We bring years of experience to assist you in making the best decisions on technology purchases customized to your need and timing
- Design and planning services: Collaboration with your architect and space planners to assure your technology Infrastructure will support your business goals for years to come
- Project planning, management and implementation
- Disaster recovery planning
- Security assessment and remediation
360Courses for Technology
*Offered annually in limited attendance format
- Training Your Technology Administrator
- Powered Up
360Technology
- Comprehensive practice management and collaborative business consulting
- Advanced software implementation / training at your office
- Advanced software implementation / training at our impact360 office in Atlanta or Phoenix without the distractions of your busy practice
- Telephone training and practical application for specific software features or other operations systems
- A comprehensive reporting system designed to give you detailed practice performance accountability
- Monitoring of key practice indicators and practice performance via telephone conference on a monthly or quarterly basis
- Performance collaboration with doctor and office manager held at our impact360 office in Atlanta or Phoenix to:
- Review / interpret statistics, performance and operations
- Strategically plan for the following year
360Courses for Practice Management
*Offered annually in limited attendance format
- Financially Sound
- Peak Performance
